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Privacy Policy

Privacy Policy

Policy overview

This privacy policy explains how Topine Solutions processes personal data through topinelol.garden. It is written to help you understand what we collect, why we use it, how long we keep it, and how you can exercise your rights. If you submit a request, we will handle it through a verified channel before taking action where verification is needed.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Privacy rights lifecycle

How rights, requests, retention, and updates are handled

User Rights

Your Rights

You may have the right to know what data we hold about you, request correction of inaccurate information, ask for deletion in appropriate cases, and object to or restrict certain processing. You may also ask us to review how we handle a verified request if you believe the information we hold is incomplete or incorrect. These rights are not unlimited and may be affected by legal duties, security needs, or the need to complete a requested service.

Your rights are explained in practical terms so you can decide how to proceed.
Requests

How Requests Are Handled

To protect your information, we may need to verify your identity before responding to a rights request or disclosing personal data. Once verified, we will assess the request and respond within the period required by applicable law, unless an extension is permitted. If we cannot fully comply, we will explain the reason where the law requires us to do so.

We may ask for information needed to confirm identity before acting on a request.
Data Retention

Retention of Data

Contact form submissions and related correspondence are retained for as long as needed to respond to the inquiry, maintain records of the interaction, and meet any legal or operational requirements. Technical data is kept only for the period necessary for security, troubleshooting, and service delivery. When retention is no longer justified, the data is deleted or anonymised according to our normal lifecycle practices.

We keep data only as long as needed for the relevant purpose or legal obligation.
Policy Updates

Policy Updates

If we make material changes, we will update the policy text on the website and may use a reasonable notice method where appropriate. The version in effect at the time of your interaction governs the relevant processing, unless a later change is required by law or clearly stated to apply sooner.

We may revise this policy when our practices or legal obligations change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

When you submit a contact form or otherwise reach out to Topine Solutions, we may process your name, email address, phone number if you provide it, inquiry message, and any service preferences you choose to share. We also process technical data such as server request metadata and browser and device information to keep the website available, secure, and properly delivered.

We collect only the information needed to handle inquiries and operate the site.
Data Sources

Where Data Comes From

We receive personal data from you when you complete a form, send a message, or otherwise contact us. Technical data is generated automatically by your browser and server interactions when you visit the website. We do not state any additional collection sources beyond these direct and operational inputs.

Most information comes directly from your messages or from your device during normal site use.
Cookie Types

Cookie Types

Confirmed cookie uses are limited to cookies that support essential site operation and cookies that store privacy preferences. We do not confirm analytics cookies or marketing or advertising cookies for this website. Any cookie that is not necessary for operation should be treated as optional unless the site clearly states otherwise.

Only necessary and preference-related cookies are confirmed for this site.
Cookie Controls

Cookie Controls

We use cookies only where needed for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and where the site provides preference controls, you may adjust those settings there as well. Disabling essential cookies may affect basic site functions.

Cookie choices are limited to essential operation and saved preferences.

Data processing overview

How personal data is used and shared

Purpose of use

Why We Use Data

We use personal data to respond to inquiries, assess service preferences, provide technical delivery of the website, maintain security, and manage the contact form response process. We also use limited technical data to diagnose issues, prevent misuse, and keep the site functioning as expected. We do not describe any use beyond these operational and support purposes.

Note
Processing is tied to the specific interaction or obligation involved.
Third-party sharing

Operational Sharing

We may share personal data with service providers that help us operate the website, deliver technical functions, or manage communications, provided they process the data only on our instructions and under appropriate confidentiality and security obligations. We do not state any broader partner sharing beyond these operational needs.

Note
Operational recipients are used only to support the website and related communications.
Legal basis

Legal Disclosure

We may disclose personal data if required to comply with law, a court order, or another binding legal process, or where disclosure is necessary to protect rights, security, or the integrity of the website and its users. Any such disclosure is limited to what is reasonably necessary for the stated purpose.

Note
Disclosure is limited to situations where a legal duty or valid request applies.
GDPR

Overview

GDPR Overview

Where GDPR applies, personal data must be processed on a lawful basis, with appropriate transparency, purpose limitation, and data minimisation. The information in this policy explains the main categories of processing carried out through the website and contact channels.

Because Topine Solutions is established in Sweden and the website is intended for use in the European context, GDPR applies to personal data processing where the regulation is applicable.
Reference materials
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityIntegritetsskyddsmyndigheten (IMY)
This overview is relevant for individuals whose data is processed within the scope of the GDPR.

Rights

Your GDPR Rights

Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive certain data in a portable format. If processing is based on consent, you may withdraw consent for future processing. If you believe our processing is not compliant, you may also raise a concern with the competent supervisory authority, subject to applicable rules.

The availability of each right depends on the legal basis and the circumstances of the request.
Contact for Privacy Matters

Contact for Privacy Matters

Email contact
feedback@topinelol.garden
Telephone contact
+46 70 100 76 39
Postal address
Västra Storgatan 64B, 29153 Kristianstad
Privacy inquiries
Contact Page

Use the listed channels for privacy questions or verified requests, and include enough detail for us to identify the matter.

Contact Page